SWISS-BELHOTEL INTERNATIONAL CELEBRATES TOP PERFORMERS AT ANNUAL SBI AWARDS

Swiss-Belhotel International, the global hospitality management chain, has recognised its top performers at the annual SBI Awards, which celebrate the highest levels of excellence across the company’s global portfolio of hotels and resorts.

The SBI Awards honour the hotels and individuals who excel, achieve exceptional levels of performance, and reflect the trademark Passion and Professionalism™ of Swiss-Belhotel International.

This year’s winners were announced at the company’s annual General Managers’ Conference, which was held at the Hotel Ciputra Jakarta from 2-5 May 2018.

Hotel teams and team members from more than 60 properties around the world can be nominated for an SBI Award. Categories cover the full spectrum of hotel departments, including food & beverage, front office, housekeeping, e-commerce, sales and marketing.

Special Loyalty Certificates are also awarded to those team members who have developed their careers with Swiss-Belhotel International and served the company with distinction over the course of many years.

Key winners at the 2018 SBI Awards included Trong Khoa Dinh, Regional Director of Operations & Development – Vietnam & Malaysia, who took home the “Rising Star Award”, and Mohamed Ali Hassanien, General Manager of the Swiss-Belhotel Sharjah, who won the prestigious “Passion & Professionalism™ Award”.
The Executive of the Year award was presented to Emmanuel Guillard, Senior Vice President – Operation and Development – Indonesia, Malaysia, and Cambodia, and CEO of Zest Hotels International and the prestigious Presidential Award went to James Tam, Executive Vice President.

And the most coveted award and it was a double celebration as Swiss-Belresort Coronet Peak in Queenstown, New Zealand was named as the company’s “Hotel of the Year”, and its GM, Grant Gaskin, won the “General Manager of the Year” accolade.

“At Swiss-Belhotel International, we understand that our people are our most important and valuable assets. They have the ability to elevate our hotels and create extraordinary experiences, ensuring that guests return to Swiss-Belhotel time after time,” commented Gavin M. Faull, Chairman and President of Swiss-Belhotel International.

“It gives me great pride and pleasure to celebrate our top performing teams and individuals. All of our winners are inspirational; they represent the best of our company and reflect the Passion and Professionalism™ that we strive to bring to every area of our business. I would like to thank each and every Swiss-Belhotel International team member for their hard work and dedication over the last 12 months, and offer huge congratulations to our SBI Award winners for their incredible contributions,” Mr Faull added.

The SBI Award winners were selected by Mr Gavin M. Faull, Chairman and President, and Mr. James Tam, Executive Vice President of Swiss-Belhotel International with input from the Executive Directors – Matthew D. Faull, Oliver R. Faull and Edward J.L. Faull – and corresponding senior management in each category and location.

The full list of 2018 SBI Award winners are as follows:

GENERAL MANAGER OF THE YEAR AWARD

Grant Gaskin

Area General Manager – New Zealand and Australia

Swiss-Belresort Coronet Peak, Queenstown – New Zealand

HOTEL OF THE YEAR AWARD

Swiss-Belresort Coronet Peak,

Queenstown – New Zealand

PRESIDENTIAL AWARD

James Tam

Executive Vice President

EXECUTIVE OF THE YEAR AWARD

Emmanuel Guillard

Senior Vice President – Operation and Development – Indonesia, Malaysia, and Cambodia

CEO – Zest Hotels International

RISING STAR AWARD

Trong Khoa Dinh

Regional Director – Operations and Development – Vietnam & Malaysia

PASSION & PROFESSIONALISM™ AWARD

Mohamed Ali Hassanien

General Manager – Swiss-Belhotel Sharjah

OWNER’S RELATIONSHIP AWARD

Michael Perdikaris

General Manager – Hotel Ciputra Jakart

REVPAR (REVENUE PER AVAILABLE ROOM) AWARD – HOTEL

Swiss-Belhotel Seef, Bahrain

REVPAR (REVENUE PER AVAILABLE ROOM) AWARD – SUITES

Swiss-Belsuites Victoria Park, Auckland – New Zealand

MOST IMPROVED REVPAR AWARD

Swiss-Belhotel Brisbane, Australia

E-COMMERCE AWARD

Swiss-Belinn Legian, Bali – Indonesia

NEW E-COMMERCE AWARD

Swiss-Belhotel Brisbane, Australia

GUEST SATISFACTION AWARD

Swiss-Belboutique Yogyakarta, Indonesia

FOOD AND BEVERAGE AWARD

Swiss-Belhotel Seef, Bahrain

BRANDING EXCELLENCE AWARD

Swiss-Belboutique Yogyakarta, Indonesia

SBEC (SWISS-BELHOTEL EXECUTIVE CARD) AWARD

Swiss-Belhotel Mangga Besar, Jakarta – Indonesia

HOUSEKEEPING AWARD

Swiss-Belhotel Tuban, Bali – Indonesia

MOST IMPROVED HOUSEKEEPING AWARD

Zest Hotel Sukajadi, Bandung – Indonesia

Swiss-Belhotel Tarakan, Kalimantan – Indonesia

Email This Post