Interview with the CEO of Lindela travel and tours! “It’s time to get your traveling life back”

Q: What is your work background?

Michelle: I’m an entrepreneur with 10 years experience and 10 years working employee to different companies

Q: What was your mission at the outset?

Michelle: My mission is to create unforgettable experiences that inspire a love for travel. By focusing on each of our employee’s unique growth potential, and I can lead the industry with travel and tours that have an invaluable impact on economies.

Q: When did you “charter” the business?

Michelle: I kicked it off in 2012.

Q: What is unique about your business?

Michelle: We Treat our Employees Like Family and Customers Like best Friends.

Q: How many employees your company has?

Michelle: We have 50 employees.

Q: Do you know who your competitors are?

Michelle: Yes, of course!

Q: What service(s) or product(s) do you offer/manufacture?

Michelle: We offer Travel services

Q: How do you advertise your business?

Michelle: By using social media/online advertising.

Q: To what do you attribute your success?

Michelle: I depend on God and obey his instruction of my life journey and glad that I did obey him. He provided me the strength to get through all the obstacles in life and made me stronger. God wants all of us to pass the tests of life, so He never gives anyone who faces problems greater than grace, and provides us a way out. It is how generous God is

Q: Do you use the services of a professional accountant or attorney?

Michelle: Yes we have an accountant for the ledger-related matters and an attorney for legal migration purposes.

Q: What do you look for in an employee?

Michelle: Passionate and Dedicated, honest, confident, Reliable and Responsible, Creative, creative, eager, Positive Attitude, proactive, team playing, leadership

Q: What made you choose your current location?

Michelle: The Makati CBD is the city center and is the busiest as it is home to a number of corporate buildings and offices, making it known as the business capital of the Philippines.

Q: Do you work locally or internationally?

Michelle: Both.

Q: You participate in exhibitions over the globe, where did you enjoy the most?

Michelle: Yes Travel expo.

Q: What are your responsibilities as the business owner?

Michelle: Evangelizing and stewarding the mission, values, and vision of your company.

  • Looking over the horizon at both the internal and external competitive landscapes, opportunities for expansion, customers, markets, new industry developments, trends, standards, and so forth.
  • Setting and implementing strategic goals and initiatives to move your company forward in a way that aligns with your mission, values, and vision.
  • Creating and nurturing relationships with referrers, influencers, and partners who will further the interests of your company’s strategic goals.

Q: Where do you see your business in the next years?

Michelle: Expanding and doing more ways to serve the community.

Q: How has technology, such as computers and the internet, impacted on how you conduct business?

Michelle: Technology has important effects on business operations. No matter the size of your enterprise, technology has both tangible and intangible benefits that will help you make money and produce the results your customers demand

Q: How your business been affected due to the pandemic and how you are staying in the “market”?

Michelle: Coronavirus Pandemic has Impacted the Travel Industry, We have a creative marketing strategy to survive during the Pandemic, and we are focusing more on solutions than problems.

Q: What is your management style?

Michelle: I would describe my management style as direct, and leading by example. I enjoy delegating tasks and taking the lead on projects, but I also like to stay involved and inspire my team by showing that I’m working hands-on to help them, too.

Q: How you see the traveling in the post-Covid scenario?

Michelle: People are getting excited to travel, we are waiting for the vaccine by the end of this year, and as we fly you to your destination, we’re adding more safety measures.

Q: If you had one piece of advice to someone just starting out, what would it be?

Michelle: Prepare for a journey, not a single destination!

Q: May we know your business profile?

Michelle: Sure, you can browse through Lindela travel and tours

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