Hilton Worldwide strengthens senior leadership in the Middle East and Africa

  • William Costley appointed VP Operations, Arabian Peninsula & Turkey;
  • Ben Bengougam, Senior VP Human Resources joins Middle East & Africa Regional Office

Hilton (NYSE: HLT) has announced it is expanding and strengthening the senior leadership team in the Middle East Region. The global leader in hospitality has appointed William Costley as the new Vice President Operations for the Arabian Peninsula and Turkey. Ben Bengougam, Senior Vice President Human Resources, for Europe, Middle East, and Africa (EMEA), has also moved from the Europe Regional Office to be based out of the Middle East & Africa Regional (MEA) Office in Dubai.

Rudi Jagersbacher, President, Middle East, Africa & Turkey, Hilton said: “I am very pleased to welcome William to the senior ledership team in the region, for to have ben based here with us in Dubai. This expansion to our MEA regional office is a testament to the rapid growth Hilton is experiencing across the region. I have no doubt that both William and Ben will continue to build on the successes Hilton has experienced to date, in order to deliver a world class hospitality experience to all of our guests.”

William joins Hilton from the APAC region where he served as VP for South-East Asia and India, overseeing 35 hotels across 11 countries. In overseeing the Arabian Peninsula and Turkey, William will have responsibility for the countries where he was appointed to his first general manager roles. A 27-year Hilton career to date has seen William live in many destinations beyond his native Scotland, from England to Turkey, UAE, Egypt, Sri Lanka, Malaysia and Singapore.

Known for his conceptual thinking and innovative approach, William’s Middle East and Turkey experience will be invaluable for him in his new role based in the MEA regional office Dubai.

Ben Bengougam, now based in Dubai, is responsible for leading the Human Resources function across the region, which includes more than 46,000 Team Members in 57 countries.

Since joining the company in 2010 with a European remit, Ben has facilitated Hilton’s growth by strategically overseeing global processes of recruitment, development and retention of talent. He has since had his responsibilities widened to include the Middle East and Africa.

Key initiatives launched during Ben’s time at Hilton include Careers@Hilton Live, a global initiative that informs young people of the many and varied career opportunities in the hospitality sector.

Hilton Worldwide currently has 456 hotels operating across the Europe, Middle East and Africa, with a further 298 in the development pipeline.

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