QNB, the largest financial institution in the Middle East and Africa, held a graduation ceremony welcoming its 4th Group Induction program batch this year.
QNB holds Induction Programs in aims to aid new Qatari employees in adapting and integrating within the Group’s international network.
The latest Induction program group completed 12 training modules over a period of 6 weeks during which the inductees were introduced to the QNB Group’s history, current position, and future vision in addition to the basics of work in a banking environment and QNB’s products and services. This is followed by a specialized course in customer service excellence, sales and communications skills, and practical knowledge of the Group’s various banking systems.
QNB is at the first organization to offer such courses to trainees, in which they can practice banking operations and different customer service scenarios in an environment that helps them acquire self-confidence and enables them to face any possible future situations. The courses are given by a group of top banking experts, and are followed by a month of on-the-job training.
The latest batch delivered their end-of-induction presentations to a group of QNB’s top management, earning their praise. The candidates attested that joining QNB guarantees future growth and development opportunities to qualified candidates, as well as supporting their future education.
The graduation ceremony included a speech by Nada Ali al-Ansari, QNB’s AGM Group Human Capital – Centers of Excellence, in which she thanked the trainees for their hard work and commitment during the induction and stressed that the induction is only the first step on their journey with QNB. She added that, during the first year of their employment, a QNB employee must complete a set of mandatory courses titled the Trainee Development Program, followed by a number of other programs. These other programs include without limitation the Personal Skill Development Program, which focuses on the staff’s main skills and explains their career development plans, as well as the Supervisory and Management Development Program, which focuses on nurturing an employee’s personal and leadership skills.
The inductees praised the QNB senior management’s continuous visits to the induction program and their attendance of the graduation presentations, which is a reflection of the Bank’s keenness to invest in Qatari youth, who are one of the main pillars of its success.
The Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 27,900 operating through more than 1200 locations, with an ATM network of more than 4,300 machines.