Careem clarifies new rules around child car seats with customers and Captains

  • In compliance with new UAE regulations, Careem advises customers on their new conditions around transporting young children

Careem, the region’s leading ride hailing app today informed their customers and Captains (Careem calls their drivers “Captains”) that all children under the age of four years travelling in their cars must be strapped into a child car seat.

Customers have been advised to book the Careem Kids car type when travelling with young children – the unique service is available on the Careem app and offers a universal car seat for children weighing up to 30 kilos. Where adults are travelling with more than one child under the age of four years, they are advised to provide a second child seat of their own. Earlier this month, Careem announced that they had decreased their rates for the Kids service in response to the new regulations to make the service more accessible to all.

Bassel Al Nahlaoui, VP Business Development & Government Relations at Careem comments

“We welcome any new actions that can keep our children safer on the roads. Careem proactively introduced Careem Kids, a dedicated fleet of cars with child seats in Dubai, some three years back. With the new UAE regulation regarding use of car seats coming into effect, customers should select the Careem Kids service when they are travelling with a young child. Our Careem Kids service offers one universal child seat for a child up to 30 kilos and we are in talks with suppliers to offer booster seats for older children for added safety. Our roll out of Kids in Abu Dhabi has also been fast tracked so that we can extend the service to families in the capital at the earliest. As a matter of protocol, we are informing all our drivers of the new law and asking them to decline any booking where a young child travelling is not catered for with a child seat.”